Ian is a trainer and communication and writing teacher at Swinburne University. He has also taught the English language one-to-one and in groups, for London-based businesses including Shell, XL Insurance, BP, Barclays Capital, Towers Perrin and in Tokyo, privately and in schools.
His training experience includes HR Business Partners Training, Managing High Performance Skills, Crucial Conversations, Compliance Training, Pilot Management Training, Customer Service Development, Advanced Telephone Skills, Competency Framework Development, Negotiation Skills, Coaching & Feedback.
Ian has worked with a variety of clients including; ANZ, Allianz, Tabcorp, Centrelink and Hyder Consultants.
• Swinburne University of Technology 2010-11: Certificate IV in Training
• International House 2000, London: Certificate in English Language Teaching
• Welsh College of Music & Drama 1991-2: Postgraduate Advanced Certificate Acting
• University of Manchester 1988-1991 : First Class Honours English & American Literature
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