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Positive Business Minutes with Paul Tolton

Paul has, for many years, been a regular guest on MediaCorp Radio’s In The Living Room, a show which explored a wide range of issues from food to climate change.

He is known by some of the presenters as, “The Voice!”  Several years ago, he wrote a series of Positive Business Minutes which received the most feedback of any series.

He injected humour and a definite human touch to these short business tips through stories, jokes and characters.  2006 saw him invited back for a second series which was also well received.

Like MFW, MediaCorp likes to help people expand their horizons and become better people. As Plutarch said, “The mind is not a vessel to be filled, but a fire to be lighted.”

Paul hopes to ignite that fire through quirky perceptions and applicable solutions.

Click below to listen to the series. New episodes will be added regularly.


Episode 5
Minimizing Differences



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1 customer service
2 Networking Tips Part 1 3 networking tips 2 4 Building Rapport
5 min differences 6 Motivation 7 Dealing with conflict 8 Communication
9 global communiction complaints presentations presentations2
13 Courtesy 14 Storytelling Change Please hold...
Customer Service Customer Interaction Customer Relationships Eye Contact
First Impressions Feedback Feedback Pt2 Saying the right thing
customer comes first